Legal notice

Contact Information
Email: info@dewoonvallei.com
Or contact us via the contact form on our website.

Company Details
Store Name: DeWoonVallei
Website Publisher: Ecom Purpose Limited (Hong Kong)
Legal Form: Private limited company (Ltd.)
Address: Kardinaal Mercierplein 2, 2800 Mechelen, Belgium (Virtual business address)
Registration Number: 76786014

Customer Service – We Are Here for You!
Email: info@dewoonvallei.com
Contact: https://dewoonvallei.com/pages/contact

Opening Hours (GMT+1 /CET)
Monday - Friday: 09:00 - 17:30
Saturday & Sunday: 10:00 - 15:00

We strive to respond to your email within 24 hours.

Dispute Resolution
In Belgium, consumer disputes can be submitted via the European ODR platform (Online Dispute Resolution) or to the Federal Public Service Economy – Consumer Ombudsman.

We are neither obliged nor willing to participate in dispute procedures before a consumer arbitration committee. However, we always aim to resolve issues directly with our customers in a fair and timely manner. Please feel free to contact us if you have any questions or complaints about your order.

Our contact details can be found above in the Company Details section.